Returns & Exchanges
At The Witches Moon, we take pride in the quality of our handcrafted home and ritual items, but we understand that sometimes a product may not meet your needs. We offer a 30-day window for returns on unused, unopened items to ensure your sacred space remains filled with only the most suitable tools.
Return Process
- 1.Verify Eligibility
Ensure your item is in its original, unopened packaging and was purchased within the last 30 days; please note that custom herbs and ritual oils are final sale.
- 2.Contact Support
Email our coven support team at [email protected] with your order number and a brief explanation of why you wish to return the item.
- 3.Package Your Items
Securely pack the products in their original shipping box with all protective materials to prevent breakage during transit back to our workshop.
- 4.Receive Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method, excluding shipping costs, within 5-7 business days.